Are you tired of encountering the [pii_email_9adeb2eb81f173c673a5] error code while trying to send an email through Microsoft Outlook? This error code can be frustrating, and it can prevent you from sending or receiving emails. However, there is no need to panic as there are various ways to fix this error. In this article, we will outline some easy-to-follow steps to help you fix the [pii_email_9adeb2eb81f173c673a5] error code.
What is [pii_email_9adeb2eb81f173c673a5] Error Code?
Before we dive into the solution, let’s understand what the [pii_email_9adeb2eb81f173c673a5] error code means. This error code typically appears when there is an issue with your Microsoft Outlook email client. It could be due to several reasons, such as a corrupt installation, an outdated version, or a conflict with other email clients.
6 Easy Steps to Fix [pii_email_9adeb2eb81f173c673a5] Error Code
Here are some simple steps you can take to fix the [pii_email_9adeb2eb81f173c673a5] error code:
Step 1: Update Outlook to the Latest Version
One of the common reasons why you may be seeing the [pii_email_9adeb2eb81f173c673a5] error code is that you are using an outdated version of Outlook. To fix this error, try updating Outlook to the latest version. You can do this by following these steps:
- Open Outlook
- Click on File > Account > Update Options
- Click on the Update Now option
Step 2: Clear Your Cache and Cookies
Clearing your cache and cookies can help fix the [pii_email_9adeb2eb81f173c673a5] error code. Here’s how you can do it:
- Open your web browser
- Click on the three dots at the top right corner
- Click on Settings > Privacy and Security
- Click on Clear Browsing Data
- Select the “Cached Images and Files” and “Cookies and other site data” checkboxes
- Click on Clear data
Step 3: Use the Auto Repair Tool
Outlook comes with a built-in auto-repair tool that can help fix various issues, including the [pii_email_9adeb2eb81f173c673a5] error code. Here’s how you can use it:
- Close Outlook
- Open the Control Panel
- Click on Programs and Features
- Select Microsoft Office 365 from the list
- Click on the Change button
- Select the Online Repair option
- Click on Repair
Step 4: Disable Antivirus Temporarily
Sometimes, your antivirus software can conflict with Outlook and cause the [pii_email_9adeb2eb81f173c673a5] error code. To check if this is the issue, try disabling your antivirus temporarily and see if the error persists.
Step 5: Check Your Email Settings
Another reason why you may be seeing the [pii_email_9adeb2eb81f173c673a5] error code is because of incorrect email settings. Double-check your email settings and make sure they match the settings provided by your email provider.
Step 6: Reinstall Outlook
If none of the above steps work, you may need to reinstall Outlook. Before you do this, make sure to back up your email data as reinstalling Outlook will remove all your data.